3.10.240 Denial of canal water delivery.
A. CVWD Initiated. CVWD has the right to deny canal water delivery, in accordance with Article XIV of this chapter, Enforcement and Appeals, for any property on which the customer fails to comply with these regulations. Under such circumstances, CVWD will make a reasonable effort to notify the customer and property owner. Reasonable effort will include a personal phone call to the company principal listed on the application for service or updated information.
1. Denial of canal water delivery may be initiated by CVWD under the following circumstances:
a. When conditions of use have changed materially to the point where new or additional fees or charges are due or other charges in the canal water service are required or appropriate, but the customer refuses to agree to the additional fees or charges in the canal water service, CVWD may terminate the canal water service; or
b. Where excessive demands by one customer may result in inadequate canal water service to others; or
c. To protect itself against fraud or abusive conduct on the part of the customer; or
d. As otherwise provided in these regulations.
B. Denial of Canal Water Due to Dangerous or Unsanitary Conditions. Prior to denial of canal water delivery, notice is not required when the illegal noncompliance, violation or infraction of these regulations by the customer results, or is likely to result, in dangerous or unsanitary conditions on the property or in the canal system or elsewhere. In such cases, CVWD may order immediate denial of canal water delivery for the property in question.
C. At Customer’s Request. A customer may have canal water service terminated by notifying CVWD at least 48 hours in advance of the desired date of termination and by paying any applicable charges imposed under these regulations. CVWD may require the notice to be in the form of writing, either electronic or paper. Canal water service will only be terminated during CVWD’s normal working hours and working days unless approved by CVWD in advance. (Ord. 1437.3 § 7-4, 2023; Ord. 1437.2 § 7-4, 2023; Ord. 1437.1 § 7-4, 2022; Ord. 1437 § 2 (Exh. A § 7-4), 2019)